This Privacy Policy describes how Kinter, Inc. ("Kinter", "we", "us", or "our") collects, uses, and discloses personal information in connection with our website at kinter.ai, our marketing and sales activities, our autonomous accounting platform, and related products and services (collectively, the "Services").
Kinter is an agentic B2B software provider. Our customers use Kinter to automate finance and accounting workflows with AI Agents.
This Privacy Policy applies to personal information that Kinter handles as a "controller" - meaning we determine the purposes and means of processing - including:
This Privacy Policy does not apply to personal information that Kinter Processes on behalf of our customers as a "processor" or "service provider" in connection with their use of the Services. This includes any data our customers transmit to or generate within the Services, including data ingested from their ERP, HRIS, payroll, banking, CRM, document storage, or other connected systems. Such processing is governed by the Data Processing Addendum between Kinter and the applicable customer, and any privacy questions about that data should be directed to the customer that controls it.
We collect personal information through the following means:
Information you provide. When you visit kinter.ai, request a demo, sign up for an account, communicate with our team, attend a Kinter event, respond to a survey, or otherwise interact with us, you may provide information including your name, business email address, business phone number, business address, job title, employer name, account credentials, communications you send us, and other information you choose to provide.
Information collected automatically. When you use kinter.ai or the Services dashboard, we automatically collect information about your device, browser, and activity, including IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, time and duration of visits, click events, search terms, and other usage and diagnostic data.
Cookies and similar technologies. We use cookies, pixels, web beacons, tags, scripts, software development kits, and similar technologies to operate the Services, remember preferences, secure accounts, analyze usage, measure marketing effectiveness, and serve and measure advertising. Categories include strictly necessary, preference, security, analytics, and advertising cookies. You can manage cookies through your browser settings and, where applicable, through cookie preference controls we make available.
Information from third parties. We receive information about you from third parties including data enrichment and contact discovery providers, advertising and analytics partners, business partners and resellers, social media platforms, public sources, and our customers (where you are authorized to use the Services on a customer's behalf).
We do not intentionally collect Sensitive Personal Information (as defined under the California Consumer Privacy Act) about visitors or marketing prospects. Account credentials we collect for authentication purposes may be considered Sensitive Personal Information, and we use them solely to provide and secure the Services.
We use personal information for any lawful purpose, including:
(a) to provide, operate, maintain, and secure the Services; (b) to develop, improve, customize, and personalize the Services and our communications; (c) to communicate with you about your account, the Services, transactions, billing, renewals, and changes to our terms or policies; (d) to send you marketing communications about products, services, events, and offers we think may interest you, subject to your right to opt out; (e) to facilitate sales and onboarding processes; (f) to provide customer support and respond to inquiries; (g) to analyze usage, conduct research, generate reports and benchmarks, train, fine-tune, develop, evaluate, and improve our artificial intelligence and machine learning models, the autonomous agents that power the Services, and our products generally, and develop new products and features; (h) to detect, prevent, investigate, and respond to fraud, abuse, security incidents, technical issues, and violations of our policies or applicable law; (i) to comply with legal obligations and respond to lawful requests from public authorities; (j) to enforce our agreements, protect our rights and property, and assert or defend legal claims; (k) in connection with corporate transactions including financings, mergers, acquisitions, reorganizations, divestitures, asset sales, and bankruptcy proceedings; (l) for any other purpose disclosed to you at the time of collection or to which you consent; and (m) for any other purpose reasonably related to our business and not inconsistent with this Privacy Policy.
We share personal information in the following circumstances:
Affiliates. We share personal information with Kinter affiliates that support our business, subject to obligations of confidentiality and consistent with this Privacy Policy.
Service providers and processors. We share personal information with third parties that provide services to us, including cloud infrastructure, analytics, customer support tooling, marketing and advertising platforms, payment processing, security and fraud prevention, communications, productivity software, and professional services. These providers are contractually bound to use personal information only as directed by Kinter.
Advertising, analytics, and remarketing partners. We share usage information, identifiers, and online activity data with advertising platforms, analytics providers, and remarketing networks (including Google, Meta, LinkedIn, X, and similar platforms) to deliver and measure advertising about Kinter on third-party sites and services. As described in Section 9, this sharing may constitute "sharing" or "selling" as those terms are defined under certain US state privacy laws, and you may opt out as described below.
Legal and safety reasons. We may disclose personal information when we believe it is necessary or appropriate to comply with applicable law, respond to lawful requests from public authorities, enforce our agreements and policies, protect the rights, property, and safety of Kinter, our customers, or others, or investigate and prevent fraud, abuse, or security incidents.
Corporate transactions. We may transfer personal information in connection with a financing, merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction, in which case the personal information will be subject to the privacy practices of the successor entity.
With your direction or consent. We may share personal information for other purposes with your consent or at your direction, including when you elect to integrate the Services with third-party systems or share information publicly through Kinter features.
Customer marks and materials. By using the Services, becoming a Kinter customer, or providing Kinter with testimonials, quotations, case studies, or other marketing materials, to the fullest extent permitted by law, the Customer hereby grants to Kinter a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license (the "Marketing License Grant") to use, reproduce, display (including publicly), perform, modify, and resize the Customer's trademarks, trade names, logos, and any testimonials, case studies, or quotations provided by the Customer (collectively, "Customer Marks and Materials") for inclusion in Kinter's internal and external marketing and promotional materials, without restriction. Such materials may include, but are not limited to, websites (including customer wall, case study, and reference pages), presentations, advertisements, brochures, white papers, blog posts, social media, sales decks, demo materials, partner communications, press releases, podcasts, video content, conference and event materials, investor communications, fundraising decks, board materials, and other marketing or business channels, in any format or medium now known or hereafter developed. The Marketing License Grant authorizes Kinter to identify the Customer as a current or former Kinter customer in any of the foregoing materials and contexts. Kinter is not required to obtain prior approval for individual uses. To the extent of any conflict between this provision and a master subscription agreement or other written agreement signed by an authorized officer of Kinter and the Customer, this Privacy Policy controls.
Kinter is headquartered in the United States and processes personal information in the United States and in other jurisdictions where we, our affiliates, or our service providers operate. If you are located outside the United States, your personal information may be transferred to and processed in countries that may have different data protection rules than your country of residence.
For transfers from the EEA, UK, and Switzerland to countries not recognized as providing adequate protection, we rely on appropriate safeguards including the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, the EU-US Data Privacy Framework where applicable, or other transfer mechanisms recognized under applicable law.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legal, accounting, and reporting requirements. Retention periods vary based on the type of information, the purpose for which it is processed, and applicable legal requirements. Indicative periods include:
We may retain de-identified, aggregated, or statistical data indefinitely, as further described in Section 12.
We implement and maintain technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction, aligned with our SOC 2 Type II controls. No security measures are perfect, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials and for promptly notifying us of any suspected unauthorized access by contacting privacy@kinter.ai.
If you are a resident of a US state that provides specific privacy rights (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, New Hampshire, New Jersey, and other states with comparable laws in effect or coming into effect), this Section describes those rights and how to exercise them. The specific rights available to you depend on the law of your state of residence.
Right to know / access. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes of collection, the categories of third parties with whom we share personal information, and the categories of personal information we have sold or shared.
Right to delete. You may request that we delete personal information we have collected from you, subject to exceptions provided by applicable law.
Right to correct. You may request that we correct inaccurate personal information we maintain about you.
Right to data portability. You may request a copy of certain personal information in a portable format.
Right to opt out of sale or sharing. Some of our advertising and analytics activities involve sharing personal information with third parties in ways that may constitute a "sale" or "sharing" for cross-context behavioral advertising under California and other state privacy laws. You may opt out by:
We do not knowingly sell or share the personal information of consumers under sixteen (16) years of age.
Right to limit use of Sensitive Personal Information. Where applicable, you may request that we limit the use of Sensitive Personal Information to purposes permitted by law. We do not currently use Sensitive Personal Information for purposes that would trigger this right.
Right to non-discrimination. We will not discriminate against you for exercising any of these rights.
Right to opt out of profiling and automated decision-making. Where applicable law provides this right, you may opt out of certain profiling activities that produce legal or similarly significant effects. We do not currently engage in such profiling of website visitors or marketing prospects.
How to exercise your rights. Submit requests to privacy@kinter.ai. We may require you to verify your identity before responding to ensure we do not disclose information to the wrong person. We will respond within forty-five (45) days, with one extension of up to forty-five (45) additional days where reasonably necessary, in which case we will notify you within the initial period. Authorized agents may submit requests on your behalf with documented authorization and verification. We may decline requests to the extent permitted by law, including where verification cannot be completed or the request is manifestly unfounded, excessive, or repetitive.
Right to appeal. Residents of states that provide an appeal right may appeal our decision regarding a privacy request by emailing privacy@kinter.ai with "Privacy Appeal" in the subject line within a reasonable period after our response. We will respond to appeals within the timeframes required by applicable law.
Categories of personal information. In the preceding twelve (12) months, we have collected the categories of personal information described in Section 3, sourced from the categories described in Section 3, used for the purposes described in Section 4, and shared with the categories of recipients described in Section 5. We have shared (and these activities may be considered a "sale" under certain state law definitions) identifiers, internet and electronic activity information, and inferences with advertising and analytics partners as described above.
If you are located in the EEA, UK, or Switzerland, you have certain rights under applicable data protection laws including the right to access, rectify, erase, restrict the processing of, object to the processing of, and port your personal information, and the right to withdraw consent where we rely on consent.
Our legal bases for processing include performance of a contract, compliance with legal obligations, our legitimate interests in operating, securing, marketing, analyzing, and improving the Services, and your consent where required.
To exercise these rights, contact privacy@kinter.ai. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.
We use cookies and similar technologies as described in Section 3. You may manage cookies through your browser settings and, where presented, through cookie preference controls we make available.
We honor Global Privacy Control (GPC) signals as an opt-out of "sale" and "sharing" under applicable US state privacy laws, where we can identify the user as a resident of a covered jurisdiction. GPC is not interpreted as a request to delete information or to opt out of all processing.
We do not respond to legacy "Do Not Track" browser signals, as no consistent industry standard for these signals has been adopted.
We may collect, generate, derive, and use aggregated, de-identified, anonymized, synthetic, or statistical data based in whole or in part on personal information for any lawful purpose, including to operate, evaluate, train, fine-tune, develop, and improve our products, services, artificial intelligence and machine learning models, and the autonomous agents that power the Services, develop new products and features, generate insights and benchmarks, conduct research, market our Services, and disclose to third parties on a perpetual, royalty-free basis. Such data is not personal information and is not subject to this Privacy Policy. We commit to maintaining and using such data in de-identified form and not to attempting to re-identify it except as permitted by law.
We may also use the personal information described in this Privacy Policy that we collect as a controller - including information about how visitors and users interact with kinter.ai and the Services dashboard, communications you send us, support interactions, demonstrations, feedback, and usage and diagnostic data - to train, fine-tune, develop, evaluate, and improve our autonomous agents, machine learning models, and other artificial intelligence systems, and to develop new products and features. By using the Services or interacting with us, you acknowledge that we may use such information for these purposes. Where we rely on consent for these uses under applicable law, you may withdraw consent as described in Section 9 or 10.
For personal information that we Process on behalf of our customers as a processor or service provider (including data ingested from customers' connected systems and data generated within the Services on behalf of customers), our use of such data is governed by the applicable Data Processing Addendum and the customer's instructions. We do not use such customer-controlled personal data to train our general-purpose AI models in identifiable form, except in de-identified or aggregated form as permitted under the applicable customer agreement and this Privacy Policy.
If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting privacy@kinter.ai. You may continue to receive transactional, service-related, and account-related communications regardless of your marketing preferences.
The Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of sixteen (16). If you believe we have collected personal information from a child, please contact us at privacy@kinter.ai and we will take appropriate steps to delete it.
Our Services may link to or integrate with third-party websites, products, and services. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those third parties. Their handling of your information is governed by their own policies, which we encourage you to review.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this policy and, where the changes are material, we may provide additional notice (such as by posting a prominent notice on kinter.ai or, where required by applicable law, by email). Updates are effective upon posting unless otherwise indicated or required by law. Your continued use of the Services or interaction with our website following the effective date of an updated policy constitutes acknowledgment of the updated terms to the maximum extent permitted by law.
To the maximum extent permitted by law, Kinter does not accept, and expressly rejects, any privacy-related term, condition, obligation, representation, or warranty that differs from or adds to this Privacy Policy and that may appear in any purchase order, click-through, registration form, vendor onboarding portal, third-party platform terms, or other document submitted to or imposed on Kinter by or on behalf of a visitor, prospect, or customer, unless expressly agreed in a writing signed by an authorized officer of Kinter.
If any provision of this Privacy Policy is held by a court or regulatory authority of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be severed from this Privacy Policy to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
To exercise your privacy rights, ask questions about this Privacy Policy, or report a privacy concern, please contact:
Kinter, Inc 35111 Newark Blvd Ste F PMB 5079 Newark, CA 94560 Email: privacy@kinter.ai